Sometimes you need to have the Sandbox/Test shop where to try out things before putting them into your real shop, or you just have two shops.
With each Paid Plan on Matrixify, you get the Matrixify app on one additional shop for free, so that you don’t have to pay twice.
Note that Shopify Development stores are not able to approve app subscriptions, and trying to do so would return the error “The shop cannot accept the provided charge”.
In such a situation, you can use this additional store offer to activate the paid plan in your live Shopify store and then link the development store as free additional store.
Activate your additional free store
Important:
- First, you need to install Matrixify on that other shop as well.
- A store that you wish to add, must not have an active Matrixify paid plan subscription.
- The linking needs to be done from the store that has a paid subscription plan.
- Once the stores are linked, you can only detach them after 30 days have passed since they were linked.
Find the correct myshopify.com domain
A single Shopify store can have multiple domains set to it, even multiple myshopify.com domains.
First, you need to find the correct myshopify.com domain for the store you wish to link as a free additional store.
This can be found in your Shopify Admin -> Settings -> Domains section, and look for your oldest/original myshopify.com domain.
For example:
Link sponsored from the store with paid plan
In the store that has an active paid subscription plan and will be your sponsor store, go to Matrixify App -> Settings -> Shop Sponsoring section.
In the Shopify Domain field copy the myshopify.com domain of the store that you wish to link as your sponsored store.
Click on the Attach button to save the changes.
Remove the additional free store
Important:
- You can remove the free additional store from both paid store and the free store.
- Free additional stores can be removed after 30 days have passed since they were linked.
Go into the Matrixify app -> Settings in one of the linked stores.
In the “Shop Sponsoring” section, you can see which myshopify.com domain is linked to the store.
If you see the date and time stamp and the Detach button is disabled, then 30 days have not yet passed.
Then please wait till the set date to detach your stores.
If there is no date and time stamp, and the Detach button is enabled, then you can click this button to detach your stores.
