Sometimes you need to have a Sandbox/Test shop where to try out things before putting them into your real shop, or you just have two shops.
With each paid plan on Matrixify, you get the Matrixify app on one additional shop for free, so that you don’t have to pay twice. The free Demo plan also comes with one free additional store.
Note that Shopify Development stores are not able to approve app subscriptions, and trying to do so would return the error “The shop cannot accept the provided charge”.
In such a situation, you can use this additional store offer to activate the paid plan in your live Shopify store and then link the development store as free additional store.
Activate your additional free store
Important:
- First, you need to install Matrixify on that other shop as well.
- A store that you wish to add, must not have an active Matrixify paid plan subscription.
- The linking needs to be done from the sponsor store – the store that has a paid plan or the free Demo plan. See the Matrixify pricing.
- Once the stores are linked, you can only detach them after 30 days have passed since they were linked.
Find the correct myshopify.com domain
A single Shopify store can have multiple domains set to it, even multiple myshopify.com domains.
First, you need to find the correct myshopify.com domain for the store you wish to link as a free additional store.
To find the correct myshopify.com domain for the store you wish to sponsor as your free additional store, go into the Matrixify app Settings in your sponsored store. In Settings navigation and in the “Shop Sponsoring” section, you will see the stores’ myshopify.com domain.
This is the correct myshopify.com domain you need to copy and use in your sponsor store with the paid plan or the Demo plan to link both stores in the Matrixify app.
Link from the store with paid or Demo plan
In the store that has an active paid subscription plan or the free Demo plan and will be your sponsor store, go to the Matrixify app Settings and open the Shop Sponsoring section.
In the Shopify Domain field copy the myshopify.com domain of the store that you wish to link as your sponsored store.
Click on the Attach button to save the changes.
When linking the stores, if you receive an error Please install Matrixify on "<your entered domain>" shop before adding it here., it could mean that you indeed have not yet installed the app in the store you are linking as your sponsored store, or an incorrect myshopify.com domain has been used. See the “Find the correct myshopify.com domain” section on how to find the correct myshopify.com domain for your free additional store.
Remove the additional free store
Important:
- You can remove the free additional store from both the sponsor store (paid or Demo plan) and the free store.
- Free additional stores can be removed after 30 days have passed since they were linked.
Go into the Matrixify app -> Settings in one of the linked stores.
In the “Shop Sponsoring” section, you can see which myshopify.com domain is linked to the store.
If you see the date and time stamp and the Detach button is disabled, then 30 days have not yet passed.
Then please wait till the set date to detach your stores.
If there is no date and time stamp, and the Detach button is enabled, then you can click this button to detach your stores.
Frequently asked questions
Can I use a paid Matrixify plan on a Shopify development store?
Shopify development stores cannot approve app charges, so a paid plan cannot be activated there directly. Activate the paid plan on your live store and link the development store to it as the free additional store.
Which plan does the sponsored store get?
Exactly the same plan as the sponsor store. If the sponsor store is on the Big plan, the sponsored store is on the Big plan too. If the sponsor store is on the free Demo plan, the sponsored store is on the Demo plan. Only the plan is shared – Import and Export jobs, files and settings stay separate in each store.
How many stores can one store sponsor?
One. Each Matrixify plan, including the Demo plan, covers one free additional store.
What happens to the sponsored store when the sponsor store changes its plan?
The sponsored store always has the same plan as the sponsor store. When the sponsor store upgrades or downgrades, the sponsored store gets the new plan too. When the sponsor store cancels its paid plan, both stores can use the paid plan until the end of the current 30-day charge period. If Matrixify is uninstalled from the sponsor store, the sponsored store moves to the Demo plan right away.
Can the sponsored store activate its own paid plan?
Yes. Activating a paid plan in the sponsored store detaches the two stores, and the store then uses its own plan.
