Start Free Trial
Start Free Trial

With the Matrixify app, you can bulk import and export Shopify Files from Shopify Admin -> Settings -> Files section.

See what each field/column from our “Files” template means including possible allowed values and examples.

Fields marked with the “Exported only” tag cannot be imported/set in Shopify and but can be exported with the Matrixify export.

Excel Sheet Name


​To tell the app that you are importing Files you need:

  • If using CSV file then the file name needs to contain the word “Files”, for example, “my-shopify-files.csv”
  • If using XLSX file then the sheet/tab name in the file needs to be “Files”. The file name for the XLSX file does not matter.

Columns Available For Export And Import

Basic Columns

Column Description / Example Value
ID The ID is an automatically generated GID number by Shopify to identify the item.
It is filled in by Export.
When importing a new File, leave this value empty.Text

File Name Name of the file.
Cannot be updated for a File, but this field will allow you to identify and update other updatable Files fields by using only the File Name.Text

Command When importing a Files row – tell the app, what to do with it:

  • NEW: will try to create a new File with the provided details. If such a File will already exist (with the same ID, File Name, or Link), then the result will be Failed.
  • MERGE: will try to find the existing File, and update it with data from the row. If such a File will not be found, then it will create a new one.
  • UPDATE: the app will search for an existing File and update it. If an item cannot be found then that item will fail to import.
  • REPLACE: at first, if such File with provided ID, File Name, or Link exists, then the app will delete it. After that, it will create a new one. If an existing File will not be found, then still the app will create a new one. The difference from UPDATE is that it will not keep any of the columns, which were not included in the import file since the File will be deleted and re-created.
  • DELETE: the app will delete the existing File, which is found by ID, File Name, or Link. If such a File will not be found, then the result will be Failed. This DELETE command is very handy for deleting Files in bulk.
  • IGNORE: the app will ignore this File and will skip it.

If no Command is specified, then the app will assume the MERGE command.


Link Public Shopify CDN link to the File. You can copy the same link in your Shopify Admin Files section.

When importing Files, here you can put a link from outside of Shopify. The app will pass that external link to Shopify for uploading to the Files section.

If importing files from external links, the app will still check if such a file exists among Files by the file name from the provided URL. If it exists, it will regard that as being the same file. This allows you to do repeated imports and not to create duplicate files.

Alt Text Your files can be used in your store’s theme so, by SEO best practices, it is strongly suggested that images have “Alt Text” specified because this is how search engines know what is inside the file.


T-shirt red small size
Created At

Exported only

The date and time when the file was created/added in your Shopify Files.


2020-10-07 10:33:34 +0000
Type The file type – an image or generic file.

When importing – you can, for example, force images to be handled as generic files.

If you do not specify the Type for import, then it will be automatically detected from the file contents.


Mime Type

Exported only

If File Type is IMAGE then you can see the image MIME type here.


Image Width

Exported only

If File Type is IMAGE then here you can see the image width in pixels.


Image Height

Exported only

If File Type is IMAGE then here you can see the image height in pixels.



Exported only

Status of the file creation in Shopify:

  • Failed – File processing has failed
  • Uploaded – File has been uploaded but the processing hasn’t started yet
  • Processing – File is being processed by Shopify
  • Ready – File is ready to be displayed

When importing Files to Shopify, the app will pass the file URL to Shopify. It might take a while to upload larger files, because it is up to Shopify to process them.
If you do not see your uploaded file in the Shopify Admin -> Settings -> Files section, do an export of your files with the Matrixify app and check your file Status in this column.



Exported only

If the file has failed to be added/created in Shopify then here you will see the error.



Size MB

When exporting, selecting “Size MB” will include this field in the exported file for each File.

Column Description / Example Value
Size MB

Exported only

File size in MB. It is calculated by the app directly from each file Link.
Depending of how Shopify CDN stores and optimizes files, it can be different than what you see in Shopify Admin -> Settings -> Files section.

This will also make filtering by Size MB be a bit approximate, because filtering happens by the original file size, but the column shows the eventually processed CDN file size.

Decimal Number