Release Notes

On this page, you can see a list of all released changes in the Matrixify app.

This list is updated weekly, to get notified about the changes as soon as they happen, follow Matrixify Slack workspace #whats-new channel.

2026

2026, July

2026-07-30

• Fix: Import Discounts: creating a new Discount with [Eligibility: Customer Type] set to [Markets] failed with “Cannot remove markets on creation.”.

2026-07-29

• Fix: Import Discounts: allow swapping eligible Customers when the Discount already has the maximum 100.
• Export to UPS WorldShip: new options to fill <PartNumber> and <DescriptionOfGood> from Product or Variant Metafields, to declare the currency the Customer paid, and to always write Address 2 and 3.

2026-07-26

• Export & Import Discounts: support Discounts Eligibility set to specific Markets by using the [Eligibility: Customer Type] column with value [Markets] and Market names in [Eligibility: Customer Values] column.

2026-07-24

• Export to UPS WorldShip: new option to not write the <BillDutyTaxTo> element. Ask Support to set it up for your store.

2026-07-23

• Fix: Export to UPS WorldShip: fill Ship To from the billing or customer default address when the Order has no shipping address; new option to remove the # from ShipmentKey.

2026-07-20

• Fix: Export to UPS WorldShip: no longer rejected with “Conflicting fields on PackageType” when per-case Package splitting is on – package-level fields are written only inside each <Package>, not in <ShipmentInformation>.

2026-07-16

• Export to UPS WorldShip: new xml_format setup to export in the official UPS XML Batch Import format (for the WorldShip Import-Export tab / keyed import), keeping XML Auto Import as the default. Ask Matrixify Support if you need to set it up or change to it.
• Fix: Export UI: do not crash when Sidekick pre-fills a dropdown/choice-list filter without a value – reject it with a hint so Sidekick self-corrects; show selections Sidekick joins with bare commas or cases differently.

2026-07-15

• Import from BigCommerce API: show a clear error right away when the BigCommerce store has no API access, instead of appearing stuck for ~50 minutes.
• Import from WooCommerce: recognize Arabic “كيلوجرام” as kilogram weight unit.

2026-07-14

• Export to UPS WorldShip: add [ShipmentKey] element with the Order name as the first OpenShipment element. Can be enabled for individual stores by contacting our support.
• Import Companies: identify and update companies by the External ID. This changes the Company identification priority logic in the Companies sheet import because External ID is unique within a Shopify store, but Name is not:
  • Matrixify app will search for Company first by the provided ID and if not found or there is no ID then by the provided External ID.
  • If External ID is set in the Import file and company is not found by it then Matrixify will attempt to create a new Company (depending on the Command columns value).
  • If there is no ID and External ID values in the Companies Import file, then Matrixify app will look for a company by its Name.
  • When identifying by the Name, if multiple Companies are found with the same name, then an error will be returned to identify the Company by ID or External ID.
• Export & Import Metafields: company_reference metafields will primarily export the companies External ID value. If the Company does not have External ID set then Name will be exported. When importing company_reference metafields the app will first look for the existing company to reference by the External ID, and if not found then by the Name.
• Import Orders & Draft Orders: When linking Order or Draft Order to a B2B company, the app will look for existing company in the following Company identification priority: Company: ID -> Company: External ID -> Company Name.
• Export & Import Metafields: if a list metafield contains a comma within a list value, then in the export it will be escaped by a back-slash \ because comma is used as a list value separator in list metafields. When importing, if a comma is escaped by a back-slash then it will not be assumed as separator for multiple values but as a comma within a single value. For example, if list.single_line_text_field type metafield has two values My text with, comma and My other text, then in the exported file it will be returned as value My text with\, comma, My other text. When importing such value the app will correctly read it as two list values.
• MCP: Added “ChatGPT Desktop” and “Antigravity” setup instructions in the token generation window.

2026-07-13

• Import from Turn14: filter Products by Brand names using the “only_brands” URL parameter (comma-separated name fragments) – only the matching brands are imported.

2026-07-10

• Import from Turn14: pace requests within the Turn14 API rate limits, fail fast on permanent access-denied errors.

2026-07-09

• Fix: Import Products (and others): retry Shopify API error “This field is unavailable at the moment. Try again.” instead of failing the job.
• Export to UPS WorldShip: map shipping line titles [2 Day Air], [Ground], [Over Night] and [Ship with Case] to their respective Service Types.

2026-07-02

• FTP/SFTP: enforce the per-host concurrent connection limit correctly, preventing connection-refused errors from strict servers.
• Fix: Import Products from Magento: do not fail the import when a product has Custom Options but no SKU – generate variant SKUs from the Custom Option SKU suffixes.

2026-07-01

• Fix: Import from WordPress API: migrate from a WordPress site using API without WooCommerce installed to still migrate Posts and Pages.

2026, June

2026-06-30

• Import from WooCommerce and WordPress: now supports WordPress username and Application Password in the migration credentials URL for a joint migration – WooCommerce data and WordPress Posts and Pages in a single migration.
• Export & Import Metafields: recognize new Metafield type jurisdiction.

2026-06-27

• Fix: Import Files: do not create duplicates when re-importing a File whose [File Name] has no extension.

2026-06-25

• Import Customers: [Address Command] now supports value “UPDATE” to update existing addresses without creating new ones.

2026-06-22

• Export & Import Customers: added new WhatsApp marketing columns – WhatsApp Marketing: Status, WhatsApp Marketing: Level and WhatsApp Marketing: Updated At.

2026-06-19

• Export & Import Metafields: recognize new Metafield types [disclosure_reference] and [product_taxonomy_disclosure_reference].
• Export Customers: new export-only [Tax ID] column.

2026-06-17

• Shopify Sidekick: Shopify has released the Sidekick app extensions which allows you to use and get help about the Matrixify app from within the Shopify sidekick! Read data about Import/Export jobs, help you with Matrixify app setup, funcionality and questions, help you to create new Export jobs, and much more! Ask Sidekick about the Matrixify app and learn more.

2026-06-16

• Fix: Import Translations: warn when [Entity Handle] has non-English characters that get transliterated (e.g. ® in a Product Handle) – unselect “Transliterate Handles to English alphabet” Import Option to keep them.
• Fix: Import Metafields: Video or 3D Model was not found by file name, even though the file exists in the store.
• MCP: catch import setup mistakes with clear errors – unknown sheets, included sheets with no entity, and entity/include changes on batch parent jobs. matrixify_job_get now returns batch children job IDs.
• Fix: Import Smart Collections: show a clean error when the collection has more than 60 rules/conditions (Shopify API started returning a confusing message).
• Fix: Export: filter by ID with condition not equal to any of sometimes returned timeout from Shopify API when filtering by thousands of excluded IDs.

2026-06-15

• Import Products: improved warning message about the ambiguous image names to – Product has multiple images with the same file name that Shopify renamed with unique suffixes, making it unclear if image already exists. Some images may have been skipped - please verify all expected images are present on this Product..

2026-06-12

• Fix: Export & Import Products and Collections: refresh sales channels and retry when Shopify reports “publication does not exist or is not publishable” (e.g. a sales channel deleted or changed mid-job).
• Fix: Import Metafields: show clear error “Metafield reference value not found by [...]” when Metaobject reference value is empty or invalid (e.g. “.“).

2026-06-11

• Export & Import Collections: support the new Most Relevant value in the [Sort Order] column.
• Fix: Import Orders: in the info message about creating Orders updated the Staff Order Notifications link to Shopify Admin > Settings > Notifications > Staff.

2026-06-10

• Fix: Import from Magento CSV: do not fail the job when importing Redirects or Smart Collections with the Products sheet unselected.

2026-06-09

• MCP: Generate MCP URL such that it allows to connect the same AI Agent to several shops. For example, https://mcp.matrixify.app/mcp?shop=h32uhy-ab.
  By using query parameters in the MCP connection URL, you can save multiple Connectors in Claude each for a different store with different token.

2026-06-02

• Fix: Import: Validate and fail any date or date time values with year before 0001 (UTC), because Shopify requires most date fields to have year after 1.
• Migrate from WooCommerce: Migrate Customer Store Credit Balance from WordPress Advanced Coupons plugin.
  If you wish to migrate Customer Store Credits from WooCommerce but are using different WooCommerce plugin, please contact Matrixify support so that we can check if and how we can implement it in our app for the WooCommerce migration.

2026, May

2026-05-29

• Fix: Import: show clear “Uploaded file deleted” comment when repeated Import manually uploaded source file has been deleted (e.g. after Full Erasure).
• Fix: Import: show “Uploaded file deleted” comment for all import flows where the source file is missing (e.g. after Full Erasure), not only for scheduled repeating Imports.

2026-05-27

• Fix: Export: Filter: should not show the previously entered text for [is empty]/[is not empty] conditions.
• Migrate from BigCommerce: Support migrating BigCommerce Coupons and Promotions to Shopify Discounts using BigCommerce API.
• Migrate from BigCommerce: Support migrating Customer Store Credits to Shopify using BigCommerce API.
• Export Translations: export language code in column headers in the correct casing, for example, [Translation Value: pt-PT].

2026-05-26

• Fix: Export Discounts: correctly export [Minimum Requirement] and [Minimum Value] for Buy X Get Y discounts with amount-based minimum purchase requirements.
• Fix: Import Translations: don’t fail with error during dry-run if sheet contains Metafield or Variant Metafield Translations.

2026-05-22

• Export & Import Translations: new entity Translations to manage translated content across all Shop languages for Products, Collections, Blogs, Blog Posts, Pages, Menus, Metaobjects, Shop and their Metafields.
• Fix: Import Translations: recognize regional locale codes (e.g. pt-PT, zh-TW) in [Translation Value: ...] column headers regardless of casing/separator.

2026-05-14

• Import Products: Increase Product Delete speed – use Shopify API synchronous productDelete mutation when deleting products; switch to slower async only if Shopify throttled it.
• Fix: Import Companies: Should fail if Store Credit Transaction row is missing Location identification – [Location: ID], [Location: Name] or [Location: External ID].

2026-05-13

• Fix: Import Products: prevent Shopify Internal Server Error when identifying Products by [Variant ID], [Variant SKU] or [Variant Barcode] on shops with many Variants.

2026-05-12

• MCP: New tool matrixify_import_create_from_csv_data – allows to quickly create import from the CSV data directly in the tool payload, without the need to upload file separately to pre-signed S3 URL. Max data payload size: 1 MB. Useful for AI Agents that don’t have capability to upload/PUT files to S3. To start using, reload the tools inside your AI Agent.

2026-05-11

• Fix: Import Orders from BigCommerce API and WooCommerce API: Handle empty email and phone in customer data — fall back to billing address.
• Fix: Export: filtering Metafields with contains and similar conditions was excluding items with Metafields of multiple types under the same namespace/key.

2026-05-08

• Import/Export Discounts: Added [Tags] and [Tags Command] columns in the Discounts sheet.
• Export Discounts: Added [Tags] filter for Discounts export.

2026-05-07

• Export & Import Metafields: Mass flow rate now distinguishes US tons (ton/d, …) from metric tonnes (t/d, …) to match Shopify Admin dropdown changes.

2026-05-06

• Export & Import Draft Orders: Shopify changed the [Line: Variant Weight] precision from 4 decimal digits to 3.
• Import Draft Orders: Shopify now clears Shipping Line when replacing Line Items with Line: Command set to REPLACE.
• Fix: Export: do not fail jobs with unsupported filter keys (e.g. from old Presets or repeated jobs).
• Fix: Export: allow removing “Unsupported filter” from the export filters if it’s a legacy/unsupported filter from a previous job.
• Export: new Option Prefix CSV file names inside the zip with the "Custom file name". This will help to unzip all the zipped CSV files in a single directory and have the non-conflicting file names.

2026-05-05

• MCP: simplified tool descriptions, more detailed schema descriptions. Payload validations with more descriptive responses to guide AI Agent to the correct payload. Reload tools in your AI Agent to receive the latest version.
• Export & Import Customers and Companies: new column groups [Store Credits] and [Store Credit Transactions] with CREDIT, DEBIT, and SET commands.
• Fix: Export: filtering by Metafields of Date, Date and Time, or Money type using “contains” and similar conditions was excluding matching items.

2026-05-04

• Fix: Export: filtering single_line_text_field Metafields using contains none of condition was not filtering correctly – now it is.

2026, April

2026-04-30

• Fix: Import Companies: removing or replacing Catalogs on a Company Location could silently fail with a “Catalog cannot be found” warning on shops with thousands of Locations.

2026-04-29

• Import Draft Orders: Shopify now keeps the Shipping Line when replacing Line Items with Line: Command set to REPLACE (they reverted that behavior).

2026-04-27

• Export Draft Orders: [Line: Discount per Item] taken from Shopify for fixed-amount discounts instead of calculating.
• Import Draft Orders: Shopify now clears Shipping Line when replacing Line Items with Line: Command set to REPLACE.
• Export & Import Metafields: added 29 new Shopify measurement types for Metafields (Temperature, Voltage, Frequency, Pressure, Capacitance, etc.).

2026-04-24

• Fix: Export Companies: Name filter equals to any of was not producing the correct result when name contains spaces or quotes.

2026-04-23

• Export Companies: added filtering by ID, Name, External ID, Created At and Updated At.

2026-04-22

• Export & Import Products: removed [Variant Tax Code] column (deprecated by Shopify).

2026-04-21

• Fix: Export Collections: Export job was failing when only Metafield columns were selected to be exported.
• Import Products: Use Shopify API asynchronous productDelete mutation when deleting products as required by Shopify platform.
  This change should see less cases of stores having their API limits lowered due to load on Shopify infrastructure, but the import speed for deleting Products will be slower.

2026-04-20

• Fix: Import Orders: (Shopify API changes) preserve restock type on partially-fulfilled refunds.

2026-04-18

• Fix: Export Collections: The Export was failing when the shop had Collection Metafield Definitions with keys differing only by leading, trailing, or consecutive underscores or hyphens (e.g. field_key vs field__key).

2026-04-17

• Fix: Export & Import Orders and Draft Orders: In Additional Details and Line: Properties columns, if Value attribute contains a new line, then that newline will show up as \n in the exported file. Likewise, when importing, you can use \n to show as a new line within the same Value attribute.

2026-04-16

• Fix: Import Products: Correctly return Shopify 3D model upload rate limit error in Product media.

2026-04-15

• Migrate from BigCommerce: Added a feature to migrate Orders from BigCommerce to Shopify using BigCommerce API credentials.

2026-04-10

• MCP: improved responses to hints with the correct expected payload structure.
• Fix: Export: for some shops was failing to create an Export from older jobs or presets that had Metafield selector to “Include definitions” – now ignored, because those are always included by default.

2026-04-09

• Fix: Export Companies (and others): dynamically reduce the page size if getting Shopify GraphQL Internal Server Error (usually it means there is a deep timeout on Shopify side).

2026-04-05

• Fix: Import Discounts: Set the “Recurring payments for subscriptions” to “Discount applies to all recurring payments” when [Purchase Type: Recurring Subscription Limit] is set to empty.

2026-04-03

• Fix: Import: should not fail jobs if the From URL folder Action is chosen as [Do nothing] after switching to something else at first.

2026-04-02

• Introduced Matrixify MCP service for AI Agents – configure in Matrixify App Settings. Query Matrixify knowledge, do imports, exports, migrations… automate your work with Matrixify using your favorite AI Agent.
• Fix: Import Orders: should show the new columns [Tax x: Channel Liable], [Line: Tax x Channel Liable] as importable in the app UI (was previously showing as Export Only).

2026, March

2026-03-30

• Fix: Import Metafields: Fail importing Metafield row for a resource/Metafield owner which is not allowed to be imported in the Sheet Permissions page.

2026-03-27

• Fix: Export Companies: write Customer ID instead of Company Contact ID into Main Contact: Customer ID column.
• Export & Import Orders and Draft Orders: new columns Tax (n): Channel Liable and Line: Tax (n) Channel Liable.

2026-03-25

• Fix: Export Metaobjects: Should not crash if a Product Variant reference field value for the Metaobject has an invalid ID.
• Fix: Import Metafields: Existing file was not found in file_reference type Metafields if the store had multiple files with the same name but different extensions. Changed files searching logic to be more strict and precise.
• UI: Renamed Plans page to Plan – to make it more clear it is a subscription Plan.

2026-03-20

• Security: Store Owner can manage permissions which are sheets are allowed to be Exported / Imported via Settings -> Sheet Permissions.

2026-03-17

• Fix: Import Orders from WooCommerce API: Don’t fail the Order when line item does not have “taxes” attribute in WooCommerce API.
• Fix: Do not schedule the next repeated job if the app was uninstalled while job was starting.

2026-03-13

• UI: New Export page was missing the Back button at the top of the page.

2026-03-02

• Fix: Export Products: give warning in the export if there was a Shopify API error when loading Product media, retry max 3 times on media timeouts (instead of 50).

2026, February

2026-02-26

• Fix: Import Orders: Find existing Order by Name when the Orders Name contains multiple empty/space characters.

2026-02-25

• Fix: Import Customers: Do not fail creating Customer Address when Address: Country column is specified, but Address: Country Code is not and when Address: Province is specified, but Address: Province Code is not.

2026-02-24

• Fix: UI: Export sheet chevron no longer highlights when hovering over the remove sheet icon.

2026-02-20

• Fix: Import & Export Draft Orders: Shopify API sometimes returns error Access denied for company field – we should ignore it because it happens for Draft Orders that shows No customer in Admin and thus no Company data is needed in the Draft Order.
• Migrate from BigCommerce: Added a feature to migrate Customers from BigCommerce to Shopify using BigCommerce API credentials.

2026-02-16

• Fix: Export Activities: Workaround implemented to resolve Shopify API crashing the Activities export with Internal Server Error.

2026-02-10

• Fix: Import CSV: Improved file encoding detection.
• Fix: Export Metafields: Should not fail if any reference type Metafield has empty value when original referenced item is deleted, but Shopify still returns the Metafield with empty value.

2026-02-09

• Import: Products: Give more meaningful message when importing value which is not a valid Base64 image in the Image Attachment column.
• Fix: Export Collections: Products Count filter was not correctly filtering exported Collections.

2026-02-05

• Fix: Export: should assume Activity item count based on other sheets/entities, if getting error from the Shopify API when requesting Activity events count.

2026-02-03

• Fix: Export Filters: When filtering by Metafield, should not consider a value false as an empty value.

2026, January

2026-01-30

• Magento Products: If a Product from Magento has more than 3 Options, then do not ignore the additional options, but merge any additional options in Option 3, separated by a pipe |.

2026-01-29

• Fix: Import Products from WooCommerce API: Do not crash the Product if WooCommerce API returns invalid JSON in meta data field wc_productdata_options.

2026-01-28

• Export Filters: For Metafield filter, support filtering by a user-friendly value instead of Shopify returned GID/JSON for the following Metafield types:
  • weight and list.weight by <number> <weight unit> combination, e.g. 2.5 kg,
  • volume and list.volume by <number> <volume unit> combination, e.g. 20 ml,
  • dimension and list.dimension by <number> <dimension unit> combination, e.g. 25.3 cm,
  • color and list.color by individual color codes with or without a hashtag,
  • money by <amount> <currency> combination, e.g. 15 EUR,
  • rating and list.rating by the rating value, e.g. 9.0,
  • link and list.link by the link value without link text, e.g. https://matrixify.app/tutorials/,
  • all reference Metafields by their respective referenced item handle, e.g. product_reference by products Handle, file_reference by file name, etc.

2026-01-26

• Import: For importable date fields, such as Published At and others, more correctly detect date, time and timezone in most valid date & time formats.

2026-01-19

• Fix: Import Discounts: When deleting discount code and identifying the discount by code, then do not load all codes for the discount but directly delete the code by which the discount was identified.

2026-01-16

• Migrate from WooCommerce: Set Product Vendor to value from “Brand” attribute in WooCommerce.

2026-01-14

• Fix: Import Customers: If Address Province is empty in the file, calculate it automatically based on code in the Address Province Code column.
• Import: Support importing ZIP file with a single Excel XLSX file inside. Useful for migrations supported directly in Matrixify, as their dry-run Import returns a ZIP file with an Excel XLSX file in it. To import multiple Excel XLSX files, use separate Imports.

2026-01-08

• Import & Export: Sometimes Shopify might limit a specific store’s API if the Import/Export job starts to cause issues within Shopify. Return a warning for the Import/Export job when detecting that Shopify has significantly decreased the store’s API call limit.

2026-01-06

• Import: give a meaningful error when the Shopify API does not return an updated object and does not provide error information for the update operation.

2026-01-05

• Fix: Import Metaobjects: find reference field linked items when the Command is set to REPLACE.

Big Bang – 2025